Giftme - Giftme Jamaica - privacy policy

Giftme eGift Cards Privacy Policy


Gift Tech Ltd, trading as Giftme (referred to as "Giftme," "our," or "we"), provides an online platform for the purchase, redemption, management, and storage of non-reloadable digital gift cards and codes, along with related services (the "Services").

Giftme is committed to complying with all relevant data protection laws, ensuring the privacy and security of your personal information.

Scope of this Privacy Policy

Giftme is committed to safeguarding your personal and financial information. This Privacy Policy applies to all individuals who interact with our Services or whose personal information is processed by Giftme. We comply with relevant privacy laws, ensuring your rights to access, correct, and delete your personal data are respected.

Information We Collect

  • Personal Information: Name, location, and date of birth.
  • Contact Information: Email addresses, IP addresses, device identifiers, mobile numbers, device details, browser types, and addresses.
  • Financial Information: Bank or credit card details used in transactions with us.
  • Statistical Information: Behavioral and statistical data about individuals and businesses concerning our Services and Online Platforms.
  • Geo-location Information: Data used to send service messages and special offers based on your proximity to a retailer.
  • Cookies: We use cookies to store information about your preferences and optimize your user experience. For more information, please read our Cookie Policy.

Why We Collect Personal Information

  • Enable you to use our Online Platforms.
  • Provide our Services.
  • Communicate with you about our Services and offers.
  • Provide information or advice.
  • Process payments.
  • Create accounts, tax invoices, or receipts.
  • Share with third parties to supply Services to you.
  • Respond to complaints.
  • Communicate about research opportunities related to our products and Services.

How Information is Collected

We collect information when you use our Services, inquire about Giftme, or deal with us directly via our Online Platforms. If you are a gift card recipient, information is collected from the purchaser. Data subjects are informed at the time of collection about the data being collected and its purposes.


To provide our Services, we may engage third-party companies and individuals (subprocessors) to perform tasks on our behalf and assist in the delivery of our Services. These subprocessors may have access to your personal information, but only to perform these tasks for us. They are obligated not to disclose or use it for any other purpose.

A list of current subprocessors can be found here.

Use and Disclosure of Personal Information

We use personal information only for its intended purpose, unless we have your permission or as outlined in this Privacy Policy. Uses include:

  • Processing transactions.
  • Requesting feedback.
  • Providing customer service.
  • Monitoring platform usage.
  • Performing analytics.
  • Preventing fraudulent activities.
  • Sending notifications about important changes.

Personal data is shared with third parties only under specific conditions and for legitimate purposes.

Sensitive Information

Sensitive information includes details about your racial or ethnic origin, political opinions, religious beliefs, trade union membership, health, sexual orientation, or criminal record. We collect sensitive information only when necessary and with your consent or as required by law, and we apply additional safeguards.

Protection of Personal Information

  • Storage: Your personal information may be stored in both electronic and paper formats.
  • Retention: Information provided electronically is stored in our computer systems and databases, while paper documents are kept in our physical files and may also be digitized for electronic storage.
  • Data Security: We employ robust security measures to protect your data, including encryption, access controls, and regular security assessments. For more details, please read our Security Policy.
  • Third-Party Practices: While we strive to select partners who share our commitment to privacy, we are not responsible for the privacy or security practices of third parties, including retailers and other entities to whom we are allowed to disclose personal information under this policy or relevant laws. Their use of your information is governed by their own privacy and security policies.
  • Reporting Concerns: If you believe your personal information has been misused, lost, or accessed without authorization, please contact us promptly so we can address your concerns.
  • Breach Notification: If we become aware of a security breach that compromises or is likely to compromise your personal information, we will notify you and the relevant supervisory authority as required by law.
  • We aim to handle your personal information with the utmost care. However, we cannot be held responsible for any loss, damage, or claim arising from another party's use of your information when we have been authorized to provide them with that information.

Opting In or Out

By accepting this privacy policy, you consent to the processing of your personal information. Consent can be withdrawn at any time. Opting out of certain information collection may limit our ability to provide some services.

Anonymized Information

We may use your personal information in an anonymized form to operate our business and provide aggregated data to third parties. This data does not identify you personally.

Accessing and Updating Information

To update or amend your personal information, contact us using the details below. We may ask you to verify your identity to ensure security. We ensure that you can access, correct, or update your data easily.

Right to Prevent Processing

Right to Delete Your Account or Personal Data

You have the right to delete your account or request the deletion of your personal data, subject to certain exceptions. Giftme allows you to permanently delete your account or personal data at any time.

You may notify us about your wish to delete your personal data or your account at the contact details in this Privacy Policy or follow in-app prompts. All requests must be in writing.

What Happens When I Delete My Account or Personal Data?

When your account and/or personal data is deleted, it is permanent and the information cannot be restored or reactivated. This means that:

  • If you want to continue to use your Gift Cards, you must print them before you delete your account.
  • We may not be able to assist you if you require customer service, including if you lose your Gift Card or experience issues with your Gift Card.
How Long Will It Take to Delete My Account or Personal Data?

When a request to delete your account or personal data has been received, we will delete (and direct our third-party service providers to delete) your account and personal data unless we are required to retain that information for regulatory or compliance purposes. Some personal data may be retained by Giftme or our third-party service providers after an account deletion request to enable Giftme (or our third-party service providers) to:

  • Maintain a record that an account deletion request was made and actioned;
  • Comply with applicable laws and legal obligations, including anti-money laundering and counter-terrorism financing laws;
  • Comply with internal security, fraud, and anti-money laundering policies;
  • Detect security incidents, or protect against malicious, deceptive, fraudulent, or illegal activities;
  • Cooperate with investigations or directions from law enforcement or regulators; or
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

While most account or personal data deletion requests will be actioned within ten days, it may take up to 35 days for all personal data to be deleted.

Data Portability

You have the right to obtain and reuse your personal data for your own purposes across different services. We will provide your personal data in a structured, commonly used, and machine-readable format upon request.

Direct Marketing

Giftme and our third-party providers may contact you with direct marketing communications. You can opt out of receiving marketing communications at any time by following the instructions provided or contacting us directly.

Location-based Data

Giftme may collect and use precise location data for certain Services, provided in a de-identified form unless you consent otherwise. This data is used to send servicing messages and special offers based on your location.

Children's Information

We do not knowingly collect information from children under the age of 13. If such information is identified, it will be promptly removed.

Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, or if you wish to access or update your personal information, please contact us at:

Gift Tech Ltd (Giftme)
Email: [email protected]


By using our website, you hereby consent to our Privacy Policy and agree to its Terms of Service.

Changes to This Policy

We reserve the right to modify, amend, or update this Privacy Policy at any time and for any reason. We encourage our users to regularly review this policy to stay informed about how we are protecting their personal information.